1. Introduction

Villa Sol & Fun (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website, booking system, or guest services.

2. Information We Collect

• Contact details (name, email, phone number)
• Booking details (dates, preferences, number of guests)
• Payment‑related status information (processed externally)
• Communication records (messages, inquiries, feedback)
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, interactions, cookies)

3. How We Use Your Information

• To process and manage reservations
• To communicate with you regarding your stay
• To provide customer support
• To improve our website, services, and guest experience
• To comply with legal, security, and community requirements

4. Data Sharing

We do not sell or rent your personal information. We may share limited data with trusted third‑party providers strictly for operational purposes, such as:

• Payment processors
• Email and hosting services
• Cleaning and maintenance staff
• Security and community administration
• Google reCAPTCHA (for fraud prevention)

All third parties are required to protect your information.

5. Data Security

We use technical and organizational measures to safeguard your data, including encrypted communications (HTTPS), secure hosting, access controls, and regular monitoring.

6. Cookies & Tracking

Our website may use cookies and similar technologies to improve functionality and analyze traffic. You may manage or disable cookies through your browser settings.

7. Data Retention

We retain personal information only as long as necessary to fulfill booking obligations, comply with legal requirements, and maintain security. You may request deletion at any time.

8. Your Rights

• Access and update your personal information
• Request deletion of your data
• Withdraw consent for marketing communications
• Request information about how your data is used

9. Children’s Privacy

We do not knowingly collect personal information from individuals under 16 years of age.

10. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on this page.

11. Contact Us

For questions or privacy requests, please contact us using the contact page.